Privacy Policy
Synergy Auto Group Privacy Policy
Effective Date: 05-26-2026
At Synergy Auto Group, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information you provide through our website, phone, text messaging, and other communications.
Information We Collect
We may collect the following information when you visit our website or contact us:
- Name
- Phone number
- Email address
- Vehicle information
- Service request details
- Photos uploaded for estimates
- IP address and website usage information
- Communication preferences
Information may be collected through:
- Contact forms
- Estimate request forms
- SMS/text communications
- Phone calls
- Email inquiries
- Website analytics and cookies
Text Messaging & Communications
We use your information to:
- Respond to inquiries
- Provide repair estimates
- Schedule appointments
- Communicate about vehicle repairs and services
- Send appointment reminders and status updates
- Improve our website and customer experience
- Maintain business and service records
- Comply with legal obligations
How We Use Your Information
By providing your phone number, you consent to receive communications from Synergy Auto Group regarding:
- Estimates
- Appointment scheduling
- Repair updates
- Customer service follow-up
- Service-related notifications
Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP.
We do not send unsolicited marketing messages without consent.
Information Sharing
Synergy Auto Group does not sell or rent your personal information.
We may share information only when necessary with:
- Service providers assisting in business operations
- Insurance companies when authorized
- Government or legal authorities when required by law
Cookies & Website Tracking
Our website may use cookies and analytics tools to:
- Improve website performance
- Understand visitor behavior
- Enhance user experience
You may disable cookies through your browser settings.
Data Security
We take reasonable administrative and technical measures to protect your information from unauthorized access, misuse, or disclosure. However, no online transmission or storage system is guaranteed to be 100% secure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
Your Rights
You may request to:
- Review your personal information
- Correct inaccurate information
- Request deletion where applicable
- Opt out of certain communications
To make a request, contact us below.
